At BeeBox, customer support is our number one priority.
To improve the support experience with customers and re-sellers, we’ve just upgraded to a brand new VOIP phone system.
The new facilities allow us to transfer calls directly to specialist engineers and development consultants, regardless if they are in the office, or working remotely, and establish conference calls to co-ordinate communications across multiple parties.
This, coupled with our 24/7 call answering service ensures we can always meet our service arrangements as we roll out BeeBox Systems across the UK and beyond.